The Agency on Aging has the responsibility to ensure that all agencies receiving Older Americans Act or other Agency-administered funds operate effectively and in compliance with the terms and conditions of their award documents. As a result, the Agency on Aging has a system for monitoring and conducting special reviews of funded agencies.
Monitoring is the ongoing process by which the Agency on Aging systematically gathers provider program and fiscal data. Monitoring will be conducted through the use of on-site visits and/or desk reviews. Activities include (but are not limited to) the following:
The Agency on Aging will use the information gathered during monitoring to:
Given the ongoing nature of monitoring, providers will not be notified of the results of every monitoring activity. However, when the Agency on Aging monitoring indicates significant issues, the provider will receive written notice within a reasonable time period of the monitoring results and any actions needed to achieve compliance.
Special Reviews are on-site visits in response to specific Agency on Aging concerns or issues. The results of a Special Review will be formalized in a report and will be issued to the provider within a reasonable time period. The report will detail the findings and actions necessary to resolve the concerns.